Intelliline Solutions brings AI agents and professional live agents together in one system - calls, text messaging, web chat, appointment booking, automated follow-up and lead management.
Every opportunity captured, nurtured, and moved toward becoming a client.
The first is the call nobody picks up. The second is the lead nobody follows up. We handle both, and you can start with either one.
You are already paying to make that phone ring. Defense makes sure none of those callers reach voicemail, get forgotten about, or give up and call the next company on the list.
The leads already sitting in your business are worth more than the ones you have not met. Offense keeps working them for weeks, on its own, so nobody has to remember to chase anyone.
Most businesses miss 1 in 4 calls — and each one is a job that goes to a competitor. Move the sliders to see what it adds up to.
Estimate only — based on your inputs. Actual results vary.
It is one connected system. A call comes in, it gets answered and understood, and then everything that should happen next simply happens.
Someone rings your line or messages your website, at whatever hour suits them.
They are greeted in your business's voice, asked what they need, and their details are taken down.
If the caller needs you personally, the call comes through to your phone, and you hear who it is and why before you say a word.
Your booking link is sent by text and email, followed by confirmations, reminders, and a nudge if they do not show.
Text and email sequences keep working the lead for weeks, and anything hot is flagged to you straight away.
Nothing about the way you work has to change. What changes is what happens to the calls you cannot take.
What decides whether a caller becomes a paying customer is everything that happens over the next few days. That is what the platform is for, and we build it, connect it and run it for you.
Every caller becomes a proper record, with their history, their notes and their details in one place. Nothing ends up on a sticky note or in somebody’s phone.
Every job shows up as a card that moves from new call to quoted to won, so you can tell at a glance what is stuck and what is about to close.
Text and email sequences keep working a lead for weeks after the first call, so nobody has to remember to send anything.
Your booking link goes out while the call is still fresh. Confirmations and reminders bring the no-show rate down, and anyone who does vanish gets chased.
When a serious lead comes in, your phone tells you straight away, so you can call back in minutes rather than tomorrow afternoon.
Happy customers get asked for a review at the right moment. Anyone unhappy reaches you privately first, before it becomes a public one-star.
Calls, texts, emails and web chat all land in a single conversation per customer, so you are not piecing things together across four different apps.
Where your leads come from, what they are worth, and which follow-up is actually booking work. Numbers you can do something with.
You never have to configure any of it. We build it around the way you already work, switch it on, and keep tuning it as you grow.
Answering services are paid by the minute, so they are built to get through calls. We are built to help you capture, nurture and convert your leads into paying customers.
Automation is good at the first ten seconds. It is not good at a caller who is upset, confused, or does not know which service they need. That is where our agents take over.
Agents follow your escalation rules and intake questions, and still speak like people.
Nights, weekends and holidays, according to your service arrangement.
Your greeting, your standards, your brand on the call.
Book, dispatch, transfer, escalate, or take a complete message and get it to the right person.
If a missed call means a missed job, or a poor first impression costs you a client, this was built for you.
Five plans and two engagements we scope by hand, starting with the AI on your own number and going all the way up to our own people covering your line around the clock.
Yes. IntelliLine has been a live-agent company for years. Our AI answers on the first ring so nobody waits, takes down who you are and why you are calling, then hands you to one of our agents — a trained person who can use judgement, follow your provider's procedures and act. You will hear a moment of hold music while that handoff happens. Agents are available 24 hours a day, seven days a week.
The first month, and nothing else. There is no setup fee, no build fee and no contract. Every plan starts with an onboarding call, and nothing goes live until we have had it. We set the whole thing up with you on that call — there is nothing for you to configure yourself. You can cancel whenever you like.
The cheaper one answers your phone. The other answers your phone and gives you the whole platform behind it, so every caller becomes a tracked job that keeps getting followed up. One stops you losing work, the other starts winning you more of it.
Yes. You can forward your existing line to us, or use the dedicated number we set up for you. If you ever decide to leave, there is no port-out fee.
The call comes straight through to you, and you hear who is calling and why before you say anything.
aNothing goes live until your onboarding call. On that call we build it around your business and agree the go-live date with you. Texting needs carrier registration, which we file for you, and we will tell you where that stands.
None of it. Every plan includes an onboarding call where we build it around the way you already work, switch it on, and keep adjusting it as you grow.
Tell us a bit about your business and we will show you exactly how it handles your calls. It takes about twenty minutes.
Book twenty minutes and we will show you what it sounds like when every caller gets answered.